Frequently Asked Questions
Everything you need to know before you order. Still stuck? We're always happy to help.
What if I'm between sizes?
If you're between two sizes, we recommend sizing up for the most comfortable, secure fit. Check our size chart for exact measurements. If you need help, feel free to contact us — we'd be happy to assist you!
What if it doesn't fit right?
Finding the right size is essential for perfect comfort — so we offer free, stress-free exchanges for 60 days.
Our exchanges are return-free: keep your original item and we'll send a different size, color, or model at no extra cost. It saves you the hassle and cuts unnecessary shipping (and our carbon footprint).
Prefer a refund? That's available too — see our return policy for details.
Is it suitable for sensitive or easily irritated skin?
The silicone we use is medical-grade and hypoallergenic. The majority of our customers with sensitive skin reported no irritation, even after 12 hours of wear.
Will it show under my clothes?
No. The seamless, smooth design sits invisibly under fitted tops, dresses, and everything in between.
How long does delivery take?
Orders are usually delivered within 4–6 business days from the order date and are shipped the same day.
Is my order insured?
Absolutely. Every order is fully insured, so you're covered if anything happens in transit.
Is it easy to wash and care for?
Yes! Machine wash at 86°F (30°C) inside a laundry bag. Lay flat to dry to preserve the elasticity and grip of the silicone band.